The truth about crypto.com Visa card cashback

Written by: Gabriel Voicu

After creating an account with crypto.com and staking 3500 EURO worth of CRO, I started gaining 3% cashback on each payment with the Visa Card they provided.

crypto.com never said anything about a limit on the amount of cashback you can earn.

After earning around 1000 USD in cashback in around a month, they canceled my cashback for all future payments. This is not in their guidelines and support doesn’t want to clarify which are the limits for cashback.

They only said there is a formula that calculates a limit based on the amount you spend. Isn’t it 3% of the amount spent with the Indigo Blue card?

Here are some of the explanations they gave me:

On Thu, Feb 24, 2022 at 11:58 AM, “Niya” wrote: Apologies for the inconveniences caused. As mentioned above the cashback is automatically calculated based on the amount of spendings on your card. I wish to provide you with more information, however this is the full information which I have for you.

On Thu, Feb 24, 2022 at 11:44 AM, “Niya” wrote: Thank you for your patience! Kindly note that you have reached the maximum amount of cashback you can receive for a month. The cashback available is calculated automatically based on the spendings of your card.

On Thu, Feb 24, 2022 at 06:38 PM, “Lucas” wrote: So from what I am able to see, you should have the ability to receive more cash back at the end of this calendar month

crypto.com account still offers a lot of benefits, 10% interest on CRO, 12% interest on USDC, and maybe more cashback starting next month. But everyone should know there is a limit to the amount of cashback you can earn, even if they don’t publish it.